Terms and Conditions

KEYS TO THE LAKE RENTAL POLICIES AND RULES:

TO GUARANTEE YOUR RESERVATION: Advance deposit equal to 1/2 your total reservation. Your credit card number is held through your stay as security for damages and lost linen. Full payment of rent is due upon arrival.

As a part of your stay, you may purchase a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. If purchased, the policy will pay a maximum benefit of $3000.00 Any damages that exceed $3000.00 or are not covered under the plan will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $3000.00. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy www.vacationrentalinsurance.com/g20vrd]. The Vacation Rental Damage plan can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Keys to the Lake Lodging LLC any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Keys to the Lake Lodging directly if you do not wish to participate in this assignment. In the event you do not wish to purchase this plan, a $1,000.00 security deposit is required. 

CANCELLATIONS: Cancellation charges are as follows: 30 days notice or more: No Charge (except for $25 booking fee). 15-30 days notice: 1/2 the total rent and tax due. Less than 15 days notice: full amount of rent and tax due.

CHECK-IN TIME: 4:00 PM - if you would like to request early check in please call Danielle a few days before check in to see if that service is available, this is not guaranteed.  All check-ins are handled through our office located at 2820 Bagnell Dam Boulevard, Suite A-4 Lake Ozark, MO.  If you will be arriving outside office hours prior arrangements must be made by contacting our office.

CHECK-OUT TIME: 11:00 AM - if you do not depart by 11AM you will be charged an addtional 1/2 night's rate and if you do not depart by 12pm you will be charged a full night's rate and are still required to vacate property.

RENTAL RULES: Please note that if you bring a pet to any unit that does not allow for pets you will be charged a minimum $300 to your credit card. Additional charges maybe incurred if damage occurs. All of our units are privately owned and require a security deposit for loss and damages.